Case Study | Westminster Party Boats

Westminster Party Boats are one of London’s premier luxury cruise and river thames party boat companies. They are also part of the Circular Cruise Westminster. Westminster Party Boats trust LW design to review and rebuild their website to keep it current and up to date.

Their most recent brief was quite simply

“Get us more ‘Private Hire‘ clients for winter, Christmas and New Years eve” Continue reading Case Study | Westminster Party Boats

Case Study | Management Forum New Website

UPDATE: Management Forum have been taken over by Falconbury who have since taken over the website internally, integrating the Management Forum website with their in-house web solution.

LW design continue to work closely with Management Forum, advising, building, hosting, and maintaining their Events Management website.

The previous iteration of their website was a Content Managed System built from the ground up by our developers, using classic .asp. The bespoke CMS was the perfect solution, but over time it become less flexible and unable to take advantage of today’s plug and play options. Instead of working tirelessly on an old foundation, we decided it was time to make the switch.

This time we needed something much more flexible and versatile. Something that could expand in the future as technology evolves. So we advised Management Forum to move to a heavily customised WordPress Event Management Solution.

LWdesign built our new website this year. As usual they were friendly, helpful and very patient when dealing with us! Their calm and professional attitude made the experience as good as it can be. We are very pleased with the design of the website and with the WordPress software.

Barbara McManus
General Manager
Management Forum Ltd.

The Brief

The new site needs a new theme, has to be responsive, flexible but manageable, compatible and secure. Oh, and a new online payment gateway provider, SagePay.

The new Management Forum home page layout
The old Management Forum home page layout
The new Management Forum event listing with advanced search features
The old event listing page layout

The old solution’s database couldn’t be reliably exported and imported, so after agreeing the theme and specification, LW design built and customised the theme, admin area and event management tool. As part of the transition, Management Forum’s staff re-input all the current and future events on the new system, providing a great way to learn how the system operated. As part of the service we provided onsite training and full telephone support.

Booking Forms

Another area heavily customised was the booking form. Previously each section of the booking form was a separate page, purposely developed this way to gather information at each stage of the booking process. The new solution now uses accordion functionality to contain the many form options whilst keeping the client on one single page.

The re-worked multiple option accordion booking form

‘Go Live’

There where many technical challenges to overcome, one of the most challenging was the site launch. We ran a script to convert the development site URL’s to ‘Live’ URL’s. We also had to manually configure 301 redirects to ensure previous and current event marketing redirected to the correct pages, when clicking on emarketing links and of course on search engines.

The Future

As always, there are unforeseen issues and bugs to iron out. The solution is continuing to evolve, with XML feeds to external sites, advert management and functional recommendations in the pipeline. We’ll also be listening to customer and client feedback too.

We will continue to provide ongoing support, hosting and maintenance.

LW design – ‘Your marketing solutions team – on-call’

We are in the business of … identifying, creating and implementing the right marketing solutions which best-suit your business – Giving you the freedom to run it more successfully.

Case Study | Thames River Services

Customer Testimonial:

We are very proud to have worked with LW Design in the development of our web site and POS System. Lee and his team’s enthusiasm for getting things correct is fantastic, whenever we want something changed on our site they are on to it almost before you have asked. Over the past 10 years we have been with LW Design they have always conducted themselves in a very professional manner, nothing is too much trouble whether it be sorting out a problem with our booking system or changing prices and timetables.

LW Design gives us confidence for the future of our company in all aspects of web design, our online booking and POS Ticket systems.

Paul Ludwig, General Manager
Thames River Services Continue reading Case Study | Thames River Services